Refund Policy

Refund requests will be reviewed on a case-by-case basis depending on the nature of the purchase, product condition, payment status, documentation, and applicable company policies.

Customers must contact Rise Motors directly with proof of purchase and relevant details to request a refund. Any refund request must be supported with the necessary invoice, receipt, payment confirmation, or official purchase record.

Refunds may not be applicable for used products, damaged products, customized orders, special orders, registered vehicles, or products returned after the accepted return period. Any approved refund will be processed through the original payment method or another approved method agreed upon by Rise Motors.

All refund requests are subject to inspection, verification, and final approval by Rise Motors. The company reserves the right to reject refund requests that do not meet the required conditions.